Welcome to House Boutique Eco Hotel

Check-in: Is available starting from 2pm on the day of arrival. Check-out is 12:00 nn on the day of departure. Early check-in and /or late check-out is by arrangement only, extra charges may apply. Luggage may be able to be stored for you.


Car Parking: Parking is strictly for Guests Only. There is sufficient parking for ONE vehicle per unit. If you have extra vehicles, please contact Reception prior to arrival for other possible parking options on the day.


Visitors: Visitors are permitted at the management’s discretion and must be made known to Reception. We ask that any visitors quietly depart by 8pm. The registered guests is responsible for the behaviour of all persons/visitors whilst on the property. Visitors are asked to please park outside the motel.


Damage/Loss: Any damage/loss caused to the Hotel or to the Hotel chattles that is occupied by you, could result in costs of repair (and any insurance excess) being charged directly, either fully or partly, to you the registered guest. We reserve the right to charge your credit card/debit your account for any items missing from your room following checkout.


Smoking: As this is a smoke free complex. Please smoke only on designated places well away from the other guests, especially children. In the event of someone having smoked in the room we will engage a specialist cleaning. We reserve the right to charge such costs and any resulting loss of income to the registered guest.


Pets: Only pets that are allowed are service dogs at House Boutique Eco Hotel, please present an id or lettering stating that they are a 


Tariffs: Seasonal/unit rates and minimum booking periods may apply. Extra charges may be levied e.g. for departures on public holidays.


Deposit/Prepayment Policy

All reservations must be guaranteed with a prepayment of the full stay prior to arrival.
Non-guaranteed reservations are not accepted.


Property Cancellation Policy

Cancellations must be made in writing to reservation@heritagesuiteshotel.com and be acknowledged to be valid.


Rate Cancellation Policies

The rate is non-refundable and cannot be changed or cancelled.



Deposit / Prepayment Policy
All reservations must be guaranteed with a prepayment of the full stay prior to arrival.
Non-guaranteed reservations are not accepted.


Credit Card Surcharge: If paying by Visa, Mastercard or AMEX credit cards, a 2% credit card surcharge will apply.